Please review our Terms & Conditions for XenonHeadlights.net

• Delivery Time
• Contact Information
• Payment Methods
• Wholesale Program
• Handling Fee
• Warranty/Returns
• Guarantee
• Return Policy
• Merchandise Return
• Refused Shipments
• Damaged Shipments
• Order Cancellation
• Order Error
• Clearance Items
• Pricing
• Partial Shipments

Usage Disclaimer

Please note that all HID Kits and the components of our HID Kits are intended for export or off-road use only. We are not responsible for violation of local laws due to the unintended use of our HID kits.

Delivery Time

Most orders ship within 48 hours or less.

We ship USPS Ground, Priority or Express mail.

48 USA: 4-7 business days

Canada: 8-10 business days

International: 10+ business days

Contact Information

XenonHeadlights owned and operated by Xenon Replacement LLC

Payment Methods

XenonHeadlights.net accepts Visa, MasterCard, Discover and American Express credit cards.We also will take paypal under request.

Wholesale Program

We offer dealer pricing for accounts that purchase more than 5 kits at a time. Please contact us.

Handling Fee

We reserve the right to charge a handling fee. If such a case it would be posted on our site.

Warranty

We offer 1 year warranty on any part that should fail. Please contact us by phone or email and we can help initiate a replacement.

Guarantee

We understand installation on some vehicles may be difficult. We will help you install your product to our best degree.  We guarantee your HID kit will work without problem as long as you follow our instructions and buy any required accessory need for your vehicle model.

Return Policy

We accept returns within 30 days of purchase. All returns are subject to a 25% restocking fee. Original and return shipping costs are non-refundable

Merchandise Return

Before requesting return, please consult with our customer service team so we can find a solution to your problem. We are very knowledgable about HID products and typically can solve your problem without needing to send anything back.

Before requesting return, please consult with our customer service team so we can find a solution to your problem. We are very knowledgeable about HID products and typically can solve your problem without needing to send anything back.
Our return policy requires:
1. Contact customer service by phone or email
2. Receive confirmation that you are eligible for return.
3. Receive return address information
4. Send product back with delivery confirmation or tracking number.
5. Allow 7-10 business days for refund to show on your credit or debit card.

Refused Shipments

Please do not refuse shipments. All refused shipments will be subject to a 25% restocking fee and non-refundable shipping charges.

Damaged Shipments

If product arrives damaged please contact us by email or phone for easy replacement.  Please do not discard the packaging as we may require pictures showing proof of damage.

Order Cancellation

We only allow order cancellations if the order has not shipped. Most orders cannot be cancelled after 24 hours. If order has been shipped, customer is responsible for all shipping charges. We also reserve the right to charge a 10% cancellation fee.

Order Error

If merchandise not ordered has been received, please e-mail, fax or phone with complete details.

Clearance Items

All sales are final on clearance and liquidation items.

Competition Product Disclaimer:

Vehicles modified by competition products may not meet local, State and Federal requirements for use on public streets. It is the customer's sole responsibility to adhere to and comply with all local, State and Federal laws. Use of competition products may affect insurance and or vehicle warranties. HID are designed for off road vehicles or vehicle applications that is non-registered or export only.

There is no warranty, stated or implied, due to unusual use or driving conditions. Any damage caused by modifications, improper installation, or improper use is the sole responsibility of the customer and not that of the manufacturer, distributor, or retailer. The customer is responsible for any associated costs including repairs and service, damages or liabilities incurred.

Parts can only be returned and accepted according to the XenonHeadlights.net Return Policy (see above).

Due to their subjective nature, XenonHeadlights.net does not guarantee performance of customer's vehicle.

Pricing

Prices shown and are subject to change without notice.

Partial Shipments

On rare events, we may ship your product from two different warehouses. They will arrive on different times.